Thechrisaguirre.com strives to provide you with a seamless shopping experience and ensure you are satisfied with every purchase. If for any reason you are not completely satisfied with your order, we have a clear and straightforward returns policy. Please take a moment to review the following guidelines:
qualified:
To be eligible for return, the item must meet the following conditions:
It should be in original condition, unused and in the same packaging in which you received it.
All tags, tags and accessories should be intact and included with the return.
time frame:
You have 15 days from the date of delivery to initiate a return. After this period we will not be able to accept returns.
Return process:
To initiate a return, please follow these steps:
A. Please contact our customer service team or visit the returns page of our website to request a return authorization. Provide your order details and reason for return.
b. Once your return request is approved, you will receive a Return Merchandise Authorization Number (RMA). Please include this number on your return package.
C. Carefully package the item, including all original accessories and documentation, to ensure it is protected during shipping.
d. Return the item to our designated return address using the reliable shipping method of your choice. Please note that return shipping costs are your responsibility.
Refund or exchange:
Once the returned item is received and inspected, we will process your refund or exchange based on your preference:
Refunds: If you choose a refund, we will issue a refund to the original payment method used for purchase. Please allow a few business days for the refund to reflect in your account.
Exchanges: If you wish to exchange an item for a different size, color, or alternative product, we will arrange an exchange and cover the shipping costs of sending the new item to you.
Exceptions:
Please note that some items may not be subject to our returns policy for hygiene reasons or if they have been personalized or customized. Such exceptions will be clearly mentioned on the product page.
Thechrisaguirre.com strives to process all returns as quickly as possible and ensure a smooth resolution. If you have any questions or require further assistance, please feel free to contact the Thechrisaguirre.com customer service team and they will be happy to assist you.
Thechrisaguirre.com thanks you for your business and looks forward to serving you again in the future.